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We’ve heard from many of you that you like to place the same lab test orders again and again. This makes total sense to us, too - for example, checking in on a patient’s gut health requires an initial test followed by another test after a certain time period.
To help make repeat orders as simple as possible, we first launched custom bundles - allowing you to create, save, and name any lab test bundle of your choosing from multiple lab providers for easy one-click ordering.
But, now, we’re making ordering the same tests over and over again even more convenient!
This feature is perfect for those who want to order the same tests for a patient, but haven't scheduled them in advance.
Simply go into your dashboard, click the “order again” dropdown and select “order now”
You’ll then be brought to the checkout page, where your patient’s information and tests will already be loaded and you can checkout as normal. As easy as pie.
Do you have a specific date in mind for when you need to re-run a test? If so, this feature is for you.
Simply go into your dashboard, click the “order again” dropdown and select “schedule order”. You’ll be brought to this calendar where you can schedule the order for a future date.
After you schedule the order, it will appear in your dashboard as a reminder. You can edit or re-schedule from there if something changes!
If you’ve elected to pay for the order, then the card on file will be charged on the date the order is scheduled for. Your patient will receive notification that the test has been ordered, as usual.
If you’ve designated your patient as the payer, then your patient will receive an e-mail as usual asking for payment.
With Rupa Physician Services, your clients can get testing from 3000+ lab tests through a signing physician. You can recommend testing, be a part of your client's journey, and stay in the loop with all order updates & results via your Rupa portal.
Who is it for?
How does it work?
Physician Services is designed to add value to your client's health journey and help them live their healthiest lives. We're so excited to be able to offer your practice this service.
Rupa Health is on a mission to make lab testing more affordable and accessible. To help get there, we’ve made submitting claims to insurance that much easier for your patients.
We’re excited to announce that patients will now receive a pre-filled Superbill for every patient pay order!
While creating an order, you can select ICD-10 diagnosis code(s) that will then appear in the Superbill provided to your patient. This way your patient will no longer have to reach out to you to obtain these codes!
What will your patient see?
Once an order is fully paid, patients will be able to download an itemized receipt and corresponding Superbill. Patients will also always have access to a blank Superbill template and instructions to complete it.
A Superbill is an itemized receipt of services a patient can submit to insurance after payment and services have been performed. The Superbill provided to patients is intended for reference only. Nothing in this document is intended to serve as reimbursement advice, a guarantee of coverage, or a guarantee of payment for lab testing. Patients should refer to their applicable payer policies for more specific guidance; all coverage decisions are up to the insurance provider.
On Rupa, we provide our practitioners with access to 30+ unique lab companies! Lab ordering access is determined by each individual lab company according to your state and license. Now, you can easily view which labs you have access to directly within your Rupa portal. If you work in a clinic with multiple practitioners, you can also view the ordering access for each practitioner.
Even better, you can view the health categories and specialties each lab is best known for.
Take a look at your ordering access, and see which of our 30+ labs you can start ordering from today!
We are thrilled to announce that Commonwealth Diagnostics International, Inc. (CDI) is our newest lab partner on Rupa!
CDI is a CLIA-certified laboratory that helps providers identify and diagnose common sources of digestive distress and functional gastrointestinal ailments. CDI’s at-home breath test kits for SIBO, IMO, and carbohydrate malabsorption expedite treatment plans with precise and timely results from experienced lab staff. Their diagnostic products and solutions support meaningful GI health outcomes and are quick, easy to use, and safe for patients. Welcome, CDI!
On Rupa, it takes 2-3 clicks and no more than 60 seconds to place an order. And even better? All of your results, from all of your lab companies, appear in one place. We’ll also handle all your patient & lab logistics, issues, and questions.
Get started here! Order Commonwealth Diagnostics International on Rupa.
To help you choose the best test for your patients, we’ve built lab test comparisons!
Select any lab tests to compare up to 18 key characteristics between them. Discover your new favorite tests by comparing things like:
And many more!
You also have the ability to copy & share a link to your comparisons to anyone inside or outside of Rupa!
Check out these example comparisons, and be sure to let us know what you think!
Here at Rupa, our goal is to streamline your clinic’s workflow so you can focus on what matters: patient care. We’ve launched a new feature that will allow you to streamline your billing process.
You can now add your own fee directly to lab orders through Rupa! You can include things like your interpretation fee, follow-up appointment, phlebotomy fee or more, and Rupa will pay you out.
Step 1: Connect your Stripe account & set your default name and amount (you'll be able to edit this per order!)
Step 2: Your patient pays Rupa for the testing + your fee all at once. You’re paid out once your patient’s results are in!
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Now, you can see a breakdown of your ordered tests within the order, right from your patient dashboard! Without needing to click through pages, quickly:
To view all patient orders and Order Events, simply click Order Details.
Stay tuned for more improvements coming soon!
Rupa is welcoming RealTime Laboratories as our latest lab partner!
RealTime Laboratories is a CLIA-certified and CAP-accredited lab specializing in mold and mycotoxin testing. Their flagship profile, the Total Mycotoxin Panel, provides a comprehensive analysis of 16 of the most common and toxic mycotoxins produced by indoor mold components.
On Rupa, we make lab ordering easy. It's free to sign up, and takes no more than 60 seconds to place your first order. All of your results, from all of your lab companies, appear in one place. We’ll also handle all of your patient & lab logistics, issues, and questions.
Get started here! Order RealTime Laboratories on Rupa.
Missed an email from us? Dog ate the lab test kit? Sometimes we need to resend things, we get it!
We want you to know how and when we're communicating with your patients, at all times. We also want you to have control to resend information or lab test kits, when needed.
Introducing Order Events on Rupa!
We updated your Order Details View to include detailed Order Events so you can better track the progress of your orders.
Now, you can view the exact date when an order is paid for, a kit is shipped, instructions are sent, and results are in.
You can also
At Rupa, we’re here to empower you in your practice. That means creating a patient experience that works best for you and your clients. Let us know what you'd like to see next!
Gemelli Biotech is now on Rupa as our latest lab partner!
Gemelli Biotech’s trio-smart test is the only breath test that measures hydrogen sulfide, hydrogen, and methane. The trio-smart uses a proprietary sealed breath collection system for more accurate sample collection and has a more precise gas measurement device, significantly reducing the risk of false positives and false negatives.
Gemelli Biotech partners closely with the Medically Associated Science and Technology (MAST) program at Cedars-Sinai in Los Angeles.
Welcome, Gemelli Biotech!
On Rupa, it takes 2-3 clicks and no more than 60 seconds to place an order. And even better? All of your results, from all of your lab companies, appear in one place. We’ll also handle all your patient & lab logistics, issues, and questions.
Get started here! Order Gemelli Biotech on Rupa.
